Drain Master Warranty

What is covered and for how long

Congratulations on your purchase of a quality product from Drain Master, LLC.  We are confident that our product will perform and therefore warrant to you, as the original purchaser, for a period of 1 year from the date of original purchase, that your new product will be free of mechanical and electrical defects in material and workmanship.

What Drain Master Will Do & How to Get Service

If your product is covered during the warranty period, we will replace your new product (you pay shipping costs), which will be your exclusive remedy under this warranty.  Proof of purchase is required. 

Drain Master Shall not be liable for any special, incidental, indirect or consequential damages whatsoever (including, without limitation, labor or installation charges, damages for loss of business profits, business interruption or any other pecuniary loss) arising out of the use of or inability to use the product.  You may return the product to your retailer or directly to Drain Master.  If the retailer is unable to authorize an exchange of the product, please call us toll free for a return authorization number and shipping instructions.  Items returned without an RMA # will be refused at the point of delivery.

                Send To:  Drain Master,  400 Park Center  Drive Ste 6 , Hollister, CA  95023

Please be aware that use of the product on improper voltage or current, use contrary to operating instructions, or disassembly, repair, or alterations by any person other than a reputable RV service station may render your product warranty void.

How Your States Law May Apply

Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.  This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state or province to province.

Warranty for all RV sewer systems with green Polychute Hose

We designed the Polychute sewer hose material specifically for the RV industry.Existing hoses on the market use very cost effective material and therefore wont consistently do the job in and uneventful, simple and sanitary way, so we set out to fix that! With proper care and use, this industrial strength hose will perform flawlessly for years. It is designed that way, built that way and backed that way. If you ever have and issue with the material or workmanship of the hose material or fittings on one of our sewer hose systems, just give us a call. (877) 787-8833

  Polychute System